Returns & Refunds Policy
Thank you for shopping at Silk Pyjamas Australia.
If you’re not completely satisfied with your purchase, we’re here to assist.
Returns & Exchanges
Return Period: You have 30 calendar days from the date of receipt to return an item.
Eligibility Criteria:
- Items must be unused and in the same condition as received.
- Items should be in their original packaging.
- A receipt or proof of purchase is required.
Return Process:
Email your order number and details to silkpyjamasaustralia@gmail.com.
Send the return items to:
Silk Pyjamas Australia
577 Sydney Rd
Brunswick VIC 3056
Refunds
Inspection: Upon receiving your item, we’ll inspect it and notify you of the return status.
Approval: If approved, a refund will be initiated to your original method of payment.
Processing Time: Refund times may vary depending on your card issuer’s policies.
Shipping
Return Shipping Costs: You are responsible for return shipping costs, which are non-refundable.
Contact Us
For any questions about returning your item, please contact us at silkpyjamasaustralia@gmail.com.