Shipping Policy
Shipment processing time
All orders are processed the same day and will be sent on the next day.
Shipping rates and delivery estimates
Shipment confirmation and order tracking
Confirmation of shipping and tracking will be sent to your email
Customs, duties, and taxes
Silk Pyjamas Australia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Silk Pyjamas Australia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.